| Question |
Answer |
| I bid on the wrong item, can I cancel my bid? |
No. To ensure fairness to all bidders you are obligated to purchase any item(s) that you bid on and win. Please be careful when bidding to avoid any inaccuracies. |
| I made a typo, can I retract my bid? |
Yes. In rare circumstances, at the sole discretion of DFS, we will allow a bid retraction after careful review. For bid retraction consideration, notify us immediately by clicking http://www.dellauction.com/cgi-bin/ncommerce3/ExecMacro/static/contact.d2w/report?wl=75267554
and select "Bidding Questions/Problems" with detailed information. |
| Will my laptop come with wireless capabilities? |
"YES" indicates that a wireless card is installed. Wireless details can be found on the configuration detail tab of each product listing.
"NO" indicates that a wireless card IS NOT installed, however the ports are available to allow you to add wireless hardware. |
| Can I use my Dell Preferred Account (DPA) on Dell Auction? |
No. Currently Dell Auction is unable to accept DPA cards or Dell Dollars as a form of payment. We accept Visa, MasterCard, and American Express. You may use your DPA card on www.delloutlet.com, which maintains a separate order processing/checkout which is not affiliated with DellAuction.com. |
| Is a signature required on deliveries? |
Yes. All orders purchased on Dell Auction require a signature upon receipt of the item. |
